Kaleidoscope Theatre Productions Society collects personal patron information in the course of supporting our mission and completing business transactions. We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely, and used only according to your wishes as you have communicated them to us.
Kaleidoscope Theatre Productions Society recognizes the right of individuals to protect their personal information and to gain access to the information gathered.
COLLECTION OF INFORMATION
Kaleidoscope Theatre Productions Society collects personal patron information (such as address, ticket, class registration or donation history) only from ticket buyers, donors, students, and individuals who have actively shown or are likely to show an interest in the society. We often have more detailed information from patrons who have been dedicated and long-term supporters of the theatre or who have registered for classes, for example the names of members of their family, medical information, and special interests.
When you register for a class, camp, or program at Kaleidoscope’s Performing Arts Studio, you are not just sharing your personal information with Kaleidoscope Theatre for Young People, you are also sharing with our school-management service provider The ACTIVE Network. Both Kaleidoscope Theatre Productions Society and ACTIVE Network need the same basic information about you, like your name and contact information, for example. When you provide that information in the registration form, you are providing it to both of us. We may collect additional information from you which is related to your program, but not required for your ACTIVE Network account (for example, your t-shirt size, or information about your prior participation in classes and programs at Kaleidoscope). As regards such information, ACTIVE Network is a service provider, or processor, to Kaleidoscope Theatre Productions Society, meaning that they only use it according to Kaleidoscope Theatre Productions Society's instructions.
INFORMATION USE AND RETENTION
Kaleidoscope Theatre Productions Society uses personal patron information to support its mission, conduct business with patrons, communicate with patrons, anticipate and respond to patron preferences, develop new programs, and meet legal and regulatory requirements. Personal information will be used only for the purposes for which it was collected, or with the consent of the individual, or as required or allowed by law. We may also share your personal information with third party service providers as necessary for them to provide services on our behalf. Some service providers may be located outside of Canada where personal information may be subject to the laws of those jurisdictions.
Kaleidoscope Theatre Productions Society does not sell, rent, or trade personal patron information to any commercial businesses.
Personal patron information will be retained and disposed of in a manner which provides security against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. Only authorized Kaleidoscope Theatre Productions Society personnel have access to this information. Personal information will be retained only so long as necessary to fulfill the uses stated above or as required by law.
CONSENT TO COLLECT INFORMATION
Consent for the collection, retention, and use of personal patron information is implicit when patrons provide such information. Patrons have the right to provide only the personal information reasonably required to conduct their chosen transaction with Kaleidoscope Theatre Productions Society.
Patrons may at any time limit or alter their consent for Kaleidoscope Theatre Productions Society to collect, use, or retain personal information. Patrons may also review and correct their personal information at any time.
ACCOUNTABILITY
Patrons may direct inquiries regarding changes to their personal information, consent, or this policy by mail:
Kaleidoscope Theatre for Young People
613 Pandora Avenue, Victoria, BC, V8W 1N8
Email: privacy@kaleidoscope.bc.ca
Phone: 250.383.8124
For inquiries about the Privacy and Security policies of the ACTIVE Network, please visit:
https://www.activenetwork.com/information/privacy-policy.htm
WEBSITE SECURITY
Kaleidoscope Theatre for Young People’s theatre school registration and box office systems are housed on secure servers to ensure that every transaction you make on our website will be secure.
We keep your personal information protected through the use of industry leading encryption technology. We do this with the protocol known as Secure Sockets Layer or SSL. It works with your browser by encrypting the transmitted data in a way that makes it virtually undecodable. This website is secured using a Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted.
For theatre school registration all payment processing meets PCI Level 1 compliance.
IP ADDRESS USE
IP Address: An Internet Protocol (IP) address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We will use your IP address to help diagnose problems with our server and to administer our Site. Your IP address also may be used to gather broad demographic information.
COOKIES
We use third party cookies to run Google Analytics Demographics and Interest Reporting. These cookies gather website visitor data (such as age, gender, and interests) to optimize website content and marketing and do not collect any personally identifiable information. You may opt out of this data collection at any time through Google Ad Settings (https://www.google.com/settings/ads).
ARE YOU ON A SECURE CONNECTION?
The easiest way to tell whether or not you are in a secure area is to look in the lower frame of your browser for the little lock symbol. Another way to know if you are in a secure area is to check the URL in your browser's address bar. You will notice that the address to the left of the colon changes from “http” to “https” when you’re on a secure connection.
