KPAS Policies – Overview
For complete policies, please refer to the Studio Handbook or consult the Studio Principal.
Class, workshop or camp fees become payable at the time of registration and may be paid by Visa, MasterCard, Debit or Cheque. Arrangement may be made to pay for classes in instalments. Payment dates are pre-determined and are non-negotiable. Instructors are not permitted to receive payment of any kind. Payment is non-refundable after the start of class, workshop or camp. Failure to receive payment in full prior to the start of class may result in a student being deregistered. All NSF cheques will be subject to a $25 processing fee.
Kaleidoscope reserve the right to cancel classes due to insufficient enrolment. In the event of a cancellation, a full refund will be provided.
If you cancel your studio registration after it has been processed but at least one week before the class begins, Kaleidoscope will refund the cost of tuition less a processing fee of $25.00 and any other fees associated with the course above the base course fee. Admin, Membership, and Registration fees are non-refundable.
Withdrawal & Refunds
Refunds will be made for withdrawals up to one week before the first class, less administration charges mentioned above. No refunds will be given after that date. All cancellations and refund requests must be made in writing to the Studio Principal. Courses will run subject to a minimum registration. Should a course be cancelled by Kaleidoscope for any reason, a full refund, minus the pro-rated value of any class already passed, will be issued. Refunds past the date mentioned above will only be considered due to illness or injury and will be subject to provision of a doctor’s letter.
No refunds will be issued for students who withdraw for other reasons.
Space permitting, exchanges are possible within a term (ie from a Tuesday acting course to a Thursday acting course), and are subject to a $25.00 exchange fee plus any increase in price structure for the course. If you wish to switch from one term to another, the cancellation fees listed above will be applied.
Kaleidoscope offers several opportunities for discounts off course tuition:
Early Bird Discount – Register before July 15 and receive 15% off the total price of each program*.
Full Year Discount – Register for a full year (28 week session) and save an additional 5%**
Family Discount*** – Register one child in a class and receive an additional 5% off each subsequent registration for another child (also valid for multiple registrations)
*The Early Bird Discount for Individual Voice classes is capped at 10%.
** Only applicable when registering for a full year program at once. Cannot be applied if registering for a 2nd session of the same program.
***All sessions must be registered at the same time to receive this discount. All children must be in the same household. This offer is subject to change without notice.
Kaleidoscope Faculty will ensure that children up to the age of 8 years are only released from the care of Kaleidoscope staff to an individual suitable to provide care as designated on Participant Information Form (e.g. identified parent, guardian, friend, grandparent, etc). Children 9 – 12 years old may sign themselves in and out with a completed Parental Permission for Child Sign In/Out Form.