COVID-19
FAQ

If my child has been sick, but has had a negative COVID test, do they have to wait 14 days to return to class?

No. You may return to class right away after testing negative for COVID-19.  Students must be symptom free when they return. If in doubt, call 8-1-1 for guidance. 

Do I have to wear a mask in class?

All students must wear a mask at all times in our studios and common areas. 

What will happen if my child develops symptoms while in class?

The instructor will isolate the student and call you asking for immediate pick-up. Kaleidoscope will advise you to call 8-1-1 for guidance. 

What if my child refuses to wear a mask?

Unfortunately all students must wear a mask while attending a program at Kaleidoscope. If a child is young and needs a little break from their mask, it is no problem for the instructor to space everyone out and provide a quick mask-free moment, but in general masks must remain on. Masks may be removed for a drink of water from a water bottle. 

What if my child forgets a mask?

We have disposable masks for children and adults alike. We will provide one for you if necessary. Just ask your instructor!

What if another member of the family is sick, but not the child attending class? Can they still come?

Your child may still attend class if they are symptom free. However, if a member of your household or close contact has tested positive for COVID-19 you may not attend class.

What if someone in my household gets COVID-19 but not the child attending class? Can they still come?

Unfortunately no. Anyone with known exposure to COVID-19, especially in an immediate household must wait the required 14 days to see if they develop COVID-19 and have a negative test result before returning to class due to a possible a-symptomatic case.

What happens if my child gets COVID-19? When can they return?

They may return to class, when a doctor feels they are able but no sooner than 14 days as per the provincial guidelines.

What do I do if my child misses class due to COVID-19 or other cold and flu symptoms?

Contact our office and reach out directly to your child’s instructor. Our instructors are happy to send regular updates and keep you up to date with what is happening in class so that a smooth transition back to class is possible. We are here to help!

I am worried about the climbing cases on the mainland. What happens should face-to-face instruction be forced to stop?

Should face-to-face instruction not be possible due to orders of the BC Public Health Officer, all programs will immediately move online for a continuation of learning. Classes will not be cancelled. Updates will be posted on kaleidoscope.bc.ca, on all social media channels, and emails to all students and families. KTYP is taking all the necessary precautions to keep our staff and students safe and healthy. Online classes are a last resort and we are optimistic that we will be able to continue to offer safe and creative theatrical opportunities.

Is the Kaleidoscope office open?

Yes but not to the general public. A reduced team of Kaleidoscope staff are currently working from our offices. We ask that you contact us by phone, email, or livechat at kaleidoscope.bc.ca. We will do our best to return calls and emails as soon as possible, but due to the increase in volume, we thank you for your patience. 

Can I get a refund if classes go online and I do not wish to participate in that?

Unfortunately no. In the event of a further restrictions from the BC Public Health officer, all classes will be moved online as per our registration policies.  Kaleidoscopes education staff have put extensive research and support in place for our faculty and students in order to provide for a continuation of learning should face to face instruction no longer be possible. 

I love attending Kaleidoscope’s professional productions at the McPherson Playhouse. Are those happening this year?

Due to restrictions on mass gatherings, all Kaleidoscope Theatre for Young People productions are temporarily on hold. We will be announcing a modified season of professional theatre for the whole family shortly that will be presented outdoors in the spring.